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Returns Information

Consumers

Every purchase through the Wellipets official website provides the right of cancellation within 30 calendar days from the date of delivery.

To be eligible for a complimentary return:

  • All items must be returned in the same condition in which they were delivered.
  • Products must be returned in the original packaging.

We do not reimburse expenses for delivery except for returns related to quality or factory defects.

Please allow 1-3 business days  for returns to be processed once they arrive at our warehouse.

Please contact info@wellpets.co.uk with any questions or concerns.


B2B

Please contact your sales agent.
The contact details are at the top of your invoice.

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Exchange Information

Please follow the return procedure to return the article that does not fit you and place a new order with the right size.

Wellipets
Brugstraat 184
9880 AALTER
Belgium
info@wellipets.co.uk

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