Returns Information
Every purchase through the Wellipets official website provides the right of return within 14 calendar days from the date of delivery.
To be eligible for a return:
- All items must be returned unused and in the same condition in which they were delivered.
- Products must be returned in the original packaging.
We do not reimburse expenses for delivery except for returns related to quality or factory defects.
Please allow 1-3 business days for returns to be processed once they arrive at our warehouse.
Please contact info@wellipets.co.uk with any questions or concerns.
Exchange Information
Please follow the return procedure to return the article that does not fit you and place a new order with the right size.