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Returns Information

Every purchase through the Wellipets official website provides the right of return within 14 calendar days from the date of delivery.

To be eligible for a return:

All items must be returned unused and in the same condition in which they were delivered.
Products must be returned in the original packaging.

We do not reimburse expenses for delivery except for returns related to quality or factory defects.

Please allow 1-3 business days for returns to be processed once they arrive at our warehouse.

Please contact info@wellipets.co.uk with any questions or concerns.

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Exchange Information

Please follow the return procedure to return the article that does not fit you and place a new order with the right size.